Section

3
Choosing information and communications technology
Next Section Section 4: A focus on equity

ICTs have the potential to improve teachers’ access, engagement, and learning outcomes in professional learning opportunities. They likewise enable TPD designers to address issues of diversity more efficiently in scaling TPD. In selecting ICT, however, designers need to pay attention to aspects of the context – ICT infrastructure and tools; teachers’ digital identities and skills; and issues of equity across different subgroups of teachers.

Most TPD@Scale programs employ ICT to produce and make learning resources available. Where connectivity is poor or expensive or there are limited digital devices, teacher access to this content is through printed material, as in the Zambian Education School-based Training (ZEST) program (see Section 4, Profile 13) and IStep Sudan1; offline tablets, as ICT4ED in South Africa (see Section 4,  Profile 15); or CDs, as in the Early Language, Literacy and Numeracy Digital (ELLN Digital) program in the Philippines (see Section 5, Profile 17). In the English in Action (EiA) program in Bangladesh (see Profile 8), teachers access learning content from memory cards  in their own mobile phones; this practice is now widespread although updating the memory cards can be complicated and costly. All these examples demonstrate that providing offline materials for teachers can be effective in TPD programs. Maximizing the use of teachers’ own devices with which they feel comfortable can reduce resource requirements and increase the use of the learning materials.

Where connectivity infrastructure is more developed, providers are increasingly creating complete online TPD programs, providing content, support, and assessment usually in the form of MOOCs. There are several examples of these in China, as shown in the case of Peking University’s X-Learning Centre (see Profile 9), and in Latin America. Many use global platforms. For instance, the Connected Learning Initiative (CLIx) in India uses the Open edX platform (see Profile 10) while the Sexuality… Much More Than Sex MOOC developed by the University of the Andes in Colombia utilizes the Coursera platform2. Increasingly, teachers are accessing these courses through their own smartphones, giving them additional flexibility in terms of when and where they study. Nevertheless, completion rates can be low; the Colombian MOOC has an average completion rate of only 17.2% (SUMMA, 2021).

When connectivity and teachers’ digital identities and skills are less secure, participation in these online courses is often complemented with face-to-face study groups or classes. For example, the TESS-India MOOC (see Section 1, Profile 1) offered regular face-to-face classes to supplement the online support through MOOC discussion forums delivered on Open edX. Face-to-face classes were facilitated by local teacher educators who had previously completed the MOOC. In the CLIx program, teachers were brought together in person to develop networks and relationships before they participated in the MOOC.

A similar strategy was employed by Planes de Actualización Docente (see Section 4, Profile 14) in Costa Rica. The Tu Clase, Tu País (TCTP) model (see Profile 11) likewise utilizes a blend of online and face-to-face sessions where very short online micro courses complement more time spent in face-to-face classes. Similarly, a British Council English Language Teaching MOOC in East Timor blended MOOC study with in-person meetings of communities of practitioners. In most cases, this blend of support increases completion rates. For instance, the relatively high completion rate for the TESS-India MOOC (approximately 50%) is attributed to the provision of these face-to-face classes in combination with informal social media groups (Wolfenden et al., 2017).

In some MOOCs or online courses, tutors with different roles are provided. For instance, a MOOC offered by the Argentina-based non-profit Asociación Educar para el Desarrollo Humano offers personalized content guided by two types of tutors – operational and technical – for each cohort of 300 participants3. The operational or logistical tutor manages forums, answers questions related to the platform, and reviews results from automated assessments while the technical expert answers questions related to the course content (SUMMA, 2021).

Where teachers only have access to basic feature phones, SMS or texting has been successfully used to convey content to teachers. In the UNESCO pilot in Nigeria (see Profile 12), participants were sent short text messages with course content daily, including images. In SMS Story, implemented in Papua New Guinea and Rajasthan, teachers were sent both a story and a lesson plan using SMS. These examples pre-date the use of social messaging platforms that now combine content distribution with online discussion groups to share experiences, adaptations, and problems of practice with peers.


https://www.britishcouncil.org/partner/international-development/track-record/istep
https://es.coursera.org/learn/sexualidad
https://asociacioneducar.com/

  1. https://sudan.britishcouncil.org/en/%E2%80%93service-teacher-education-%20project-istep-launch
  2. https://es.coursera.org/learn/sexualidad
  3. https://asociacioneducar.com/

Profile

8
English in Action (EiA)

location

Asia (Bangladesh)

years of implementation

2008 to 2018

funder/s

UK Foreign, Commonwealth and Development Office

Implementer/s

Government of Bangladesh • BBC Media Action • Cambridge Education • The Open University, UK • Underpriviliged Children’s Educational Program • Friends in Village Development Bangladesh

scale

Over 51,000 teachers in 64 districts across 7 divisions

Introduction


English in Action (EiA) used mobile phones, the internet, print materials, television, and peer-to-peer learning to help 25 million Bangladeshis improve their English as a route into work and out of poverty. The EiA Schools TPD program was one component of this larger project. It aimed to improve the quality of teaching and learning in English language lessons in primary and secondary schools.

Key features of the English in Action model


  • Teachers are provided professional development and classroom resources in the form of print materials and videos of classroom practice on memory cards for teachers’ mobile phones. Teachers were also supplied with mobile speakers through which they could use appropriate classroom audio resources on the memory cards with their students.
  • Teachers received ongoing support by being paired with another teacher in their school. They were encouraged to regularly meet, discuss the audio-visual material, plan lessons, and engage in other collaborative activities.
  • Primary school head teachers took part as “full” participants in the program. Both primary and secondary school head teachers were also supported to encourage their teachers to work through the activities together in school and monitor how teachers were getting on.
  • This support was supplemented by regular locally-based cluster meetings of teachers, led by local Teacher Facilitators (TFs), and by workshops; however, the core of the learning took place at the school level.
  • Local district (upazila) staff and TFs working together to support teachers at  the cluster level through meetings and forums was a particularly powerful exchange and cultivated a new sense of understanding and value between school and upazila-level actors.
  • Strong collaboration between project staff and upazila staff improved technical capacity in observing behaviors that make up a “learning classroom” and giving teachers constructive feedback.

EiA demonstrated early impact, and the improvement of teachers’ English was sustained throughout the life of the program. Baseline studies showed that in 90% of the English lessons observed, teachers spoke from the front of the class, did so almost exclusively in Bangla, and asked closed questions; as such, students had few opportunities to participate beyond choral responses. More recent research findings showed teaching interactions were predominantly in English (over 90%) and teachers demonstrated more interactive pedagogy leading to improved student outcomes.

Central to EiA’s success was the school-based nature of learning and support through collaboration with paired teachers and head teachers. Cluster level meetings further harnessed this learning through school-to-school sharing of experiences and developed shared understanding and practical actions for how EiA’s methods could be successful in the local context.

The program had a strong "institutionalization" component and worked closely with existing government personnel such as staff from over 230 upazilas who were involved in field-level monitoring. Many of the local TFs became Master Trainers in the formal government teacher development programs. As a result of this collaboration, the role of upazila staff has been strengthened and the program has been embedded in wider national efforts to improve quality education. From 2015 onwards, the EiA multimedia English learning products and programs were transferred to national partners, who will lead future development.

EiA showed that building a strong, locally led program is key to program resilience for sustainability. Despite political volatility and security issues, especially in recent years, strong ownership at both upazila- and school-level made EiA resilient.

Profile

9
Peking University X-Learning Centre

location

Asia (China)

years of implementation

2015 to present

funder/s

iCourses of China Higher Education Press, with support from the following university partners: Zhejiang University, Nanjing Normal University, South China Normal University, East China Normal University, Hunan Agriculture University, Northwest Normal University, Beijing Institute of Education, Guangxi Teachers Education University, Guangzhou University, and Shanxi Normal University

Implementer/s

X-Learning Centre of the Graduate School of Education, Peking University

scale

Nationwide: open to all pre-service and in-service teachers, teacher educators, and school leaders

Introduction


In 2015, the X-Learning Centre launched its Flipped Classroom Pedagogy MOOC, a seven-week course with six modules (one orientation module and five modules focused on the flipped classroom approach), on the iCourses platform.

Key features of the Peking University X-Learning Centre model


  • Guided independent study of the online course with online support from peers and facilitators
  • Learning resources on the platform including reading materials in PDF, video lectures, quizzes, and discussion forums
  • Informal face-to-face and virtual professional learning communities (PLCs)
  • Teachers are assessed through results from quizzes (formative) embedded inside videos and assignments (summative) that involve creating and critiquing lesson plans or teaching designs for the flipped classroom approach.
  • Though the model included peer review, this was seen to be more of a learning exercise rather than assessment.

Although the MOOC provides a structured venue for learner support within the platform through discussion forums, many participants sought support through informal PLCs. This was done either face-to-face or via messaging apps such as WeChat and QQ. Teachers would form groups based on subject (e.g., Mathematics) or location (e.g., Beijing). The MOOC design also provided some differentiation through subject-based support as well as additional support for teachers less confident with the ICT. However, gender differences were noted in the completion rates, with female teachers less likely to finish the MOOC possibly due to lack of time to keep to the deadlines and then dropping out.

Evaluation also found that the per capita cost of the MOOC was significantly lower than in the traditional cascade model.

Peking University X-Learning Centre Model



Peking University X-Learning Centre Model
Peking University X-Learning Centre

Profile

10
Connected Learning Initiative (CLIx)

location

Asia (India)

years of implementation

2015 to 2020

funder/s

Tata Trusts

Implementer/s

Centre for Education Innovation and Action Research, Tata Institute of Social Sciences • Massachusetts Institute of Technology (MIT) Centre for Education Innovation and Action Research • Tata Trusts • State Governments

scale