Section

3
Choosing information and communications technology
Next Section Section 4: A focus on equity

ICTs have the potential to improve teachers’ access, engagement, and learning outcomes in professional learning opportunities. They likewise enable TPD designers to address issues of diversity more efficiently in scaling TPD. In selecting ICT, however, designers need to pay attention to aspects of the context – ICT infrastructure and tools; teachers’ digital identities and skills; and issues of equity across different subgroups of teachers.

Most TPD@Scale programs employ ICT to produce and make learning resources available. Where connectivity is poor or expensive or there are limited digital devices, teacher access to this content is through printed material, as in the Zambian Education School-based Training (ZEST) program (see Section 4, Profile 13) and IStep Sudan1; offline tablets, as ICT4ED in South Africa (see Section 4,  Profile 15); or CDs, as in the Early Language, Literacy and Numeracy Digital (ELLN Digital) program in the Philippines (see Section 5, Profile 17). In the English in Action (EiA) program in Bangladesh (see Profile 8), teachers access learning content from memory cards  in their own mobile phones; this practice is now widespread although updating the memory cards can be complicated and costly. All these examples demonstrate that providing offline materials for teachers can be effective in TPD programs. Maximizing the use of teachers’ own devices with which they feel comfortable can reduce resource requirements and increase the use of the learning materials.

Where connectivity infrastructure is more developed, providers are increasingly creating complete online TPD programs, providing content, support, and assessment usually in the form of MOOCs. There are several examples of these in China, as shown in the case of Peking University’s X-Learning Centre (see Profile 9), and in Latin America. Many use global platforms. For instance, the Connected Learning Initiative (CLIx) in India uses the Open edX platform (see Profile 10) while the Sexuality… Much More Than Sex MOOC developed by the University of the Andes in Colombia utilizes the Coursera platform2. Increasingly, teachers are accessing these courses through their own smartphones, giving them additional flexibility in terms of when and where they study. Nevertheless, completion rates can be low; the Colombian MOOC has an average completion rate of only 17.2% (SUMMA, 2021).

When connectivity and teachers’ digital identities and skills are less secure, participation in these online courses is often complemented with face-to-face study groups or classes. For example, the TESS-India MOOC (see Section 1, Profile 1) offered regular face-to-face classes to supplement the online support through MOOC discussion forums delivered on Open edX. Face-to-face classes were facilitated by local teacher educators who had previously completed the MOOC. In the CLIx program, teachers were brought together in person to develop networks and relationships before they participated in the MOOC.

A similar strategy was employed by Planes de Actualización Docente (see Section 4, Profile 14) in Costa Rica. The Tu Clase, Tu País (TCTP) model (see Profile 11) likewise utilizes a blend of online and face-to-face sessions where very short online micro courses complement more time spent in face-to-face classes. Similarly, a British Council English Language Teaching MOOC in East Timor blended MOOC study with in-person meetings of communities of practitioners. In most cases, this blend of support increases completion rates. For instance, the relatively high completion rate for the TESS-India MOOC (approximately 50%) is attributed to the provision of these face-to-face classes in combination with informal social media groups (Wolfenden et al., 2017).

In some MOOCs or online courses, tutors with different roles are provided. For instance, a MOOC offered by the Argentina-based non-profit Asociación Educar para el Desarrollo Humano offers personalized content guided by two types of tutors – operational and technical – for each cohort of 300 participants3. The operational or logistical tutor manages forums, answers questions related to the platform, and reviews results from automated assessments while the technical expert answers questions related to the course content (SUMMA, 2021).

Where teachers only have access to basic feature phones, SMS or texting has been successfully used to convey content to teachers. In the UNESCO pilot in Nigeria (see Profile 12), participants were sent short text messages with course content daily, including images. In SMS Story, implemented in Papua New Guinea and Rajasthan, teachers were sent both a story and a lesson plan using SMS. These examples pre-date the use of social messaging platforms that now combine content distribution with online discussion groups to share experiences, adaptations, and problems of practice with peers.


https://www.britishcouncil.org/partner/international-development/track-record/istep
https://es.coursera.org/learn/sexualidad
https://asociacioneducar.com/

  1. https://sudan.britishcouncil.org/en/%E2%80%93service-teacher-education-%20project-istep-launch
  2. https://es.coursera.org/learn/sexualidad
  3. https://asociacioneducar.com/

Profile

8
English in Action (EiA)

location

Asia (Bangladesh)

years of implementation

2008 to 2018

funder/s

UK Foreign, Commonwealth and Development Office

Implementer/s

Government of Bangladesh • BBC Media Action • Cambridge Education • The Open University, UK • Underpriviliged Children’s Educational Program • Friends in Village Development Bangladesh

scale

Over 51,000 teachers in 64 districts across 7 divisions

Introduction


English in Action (EiA) used mobile phones, the internet, print materials, television, and peer-to-peer learning to help 25 million Bangladeshis improve their English as a route into work and out of poverty. The EiA Schools TPD program was one component of this larger project. It aimed to improve the quality of teaching and learning in English language lessons in primary and secondary schools.

Key features of the English in Action model


  • Teachers are provided professional development and classroom resources in the form of print materials and videos of classroom practice on memory cards for teachers’ mobile phones. Teachers were also supplied with mobile speakers through which they could use appropriate classroom audio resources on the memory cards with their students.
  • Teachers received ongoing support by being paired with another teacher in their school. They were encouraged to regularly meet, discuss the audio-visual material, plan lessons, and engage in other collaborative activities.
  • Primary school head teachers took part as “full” participants in the program. Both primary and secondary school head teachers were also supported to encourage their teachers to work through the activities together in school and monitor how teachers were getting on.
  • This support was supplemented by regular locally-based cluster meetings of teachers, led by local Teacher Facilitators (TFs), and by workshops; however, the core of the learning took place at the school level.
  • Local district (upazila) staff and TFs working together to support teachers at  the cluster level through meetings and forums was a particularly powerful exchange and cultivated a new sense of understanding and value between school and upazila-level actors.
  • Strong collaboration between project staff and upazila staff improved technical capacity in observing behaviors that make up a “learning classroom” and giving teachers constructive feedback.

EiA demonstrated early impact, and the improvement of teachers’ English was sustained throughout the life of the program. Baseline studies showed that in 90% of the English lessons observed, teachers spoke from the front of the class, did so almost exclusively in Bangla, and asked closed questions; as such, students had few opportunities to participate beyond choral responses. More recent research findings showed teaching interactions were predominantly in English (over 90%) and teachers demonstrated more interactive pedagogy leading to improved student outcomes.

Central to EiA’s success was the school-based nature of learning and support through collaboration with paired teachers and head teachers. Cluster level meetings further harnessed this learning through school-to-school sharing of experiences and developed shared understanding and practical actions for how EiA’s methods could be successful in the local context.

The program had a strong "institutionalization" component and worked closely with existing government personnel such as staff from over 230 upazilas who were involved in field-level monitoring. Many of the local TFs became Master Trainers in the formal government teacher development programs. As a result of this collaboration, the role of upazila staff has been strengthened and the program has been embedded in wider national efforts to improve quality education. From 2015 onwards, the EiA multimedia English learning products and programs were transferred to national partners, who will lead future development.

EiA showed that building a strong, locally led program is key to program resilience for sustainability. Despite political volatility and security issues, especially in recent years, strong ownership at both upazila- and school-level made EiA resilient.

Profile

9
Peking University X-Learning Centre

location

Asia (China)

years of implementation

2015 to present

funder/s

iCourses of China Higher Education Press, with support from the following university partners: Zhejiang University, Nanjing Normal University, South China Normal University, East China Normal University, Hunan Agriculture University, Northwest Normal University, Beijing Institute of Education, Guangxi Teachers Education University, Guangzhou University, and Shanxi Normal University

Implementer/s

X-Learning Centre of the Graduate School of Education, Peking University

scale

Nationwide: open to all pre-service and in-service teachers, teacher educators, and school leaders

Introduction


In 2015, the X-Learning Centre launched its Flipped Classroom Pedagogy MOOC, a seven-week course with six modules (one orientation module and five modules focused on the flipped classroom approach), on the iCourses platform.

Key features of the Peking University X-Learning Centre model


  • Guided independent study of the online course with online support from peers and facilitators
  • Learning resources on the platform including reading materials in PDF, video lectures, quizzes, and discussion forums
  • Informal face-to-face and virtual professional learning communities (PLCs)
  • Teachers are assessed through results from quizzes (formative) embedded inside videos and assignments (summative) that involve creating and critiquing lesson plans or teaching designs for the flipped classroom approach.
  • Though the model included peer review, this was seen to be more of a learning exercise rather than assessment.

Although the MOOC provides a structured venue for learner support within the platform through discussion forums, many participants sought support through informal PLCs. This was done either face-to-face or via messaging apps such as WeChat and QQ. Teachers would form groups based on subject (e.g., Mathematics) or location (e.g., Beijing). The MOOC design also provided some differentiation through subject-based support as well as additional support for teachers less confident with the ICT. However, gender differences were noted in the completion rates, with female teachers less likely to finish the MOOC possibly due to lack of time to keep to the deadlines and then dropping out.

Evaluation also found that the per capita cost of the MOOC was significantly lower than in the traditional cascade model.

Peking University X-Learning Centre Model



Peking University X-Learning Centre Model
Peking University X-Learning Centre

Profile

10
Connected Learning Initiative (CLIx)

location

Asia (India)

years of implementation

2015 to 2020

funder/s

Tata Trusts

Implementer/s

Centre for Education Innovation and Action Research, Tata Institute of Social Sciences • Massachusetts Institute of Technology (MIT) Centre for Education Innovation and Action Research • Tata Trusts • State Governments

scale

Over 3,500 teachers across 4 Indian states: Chhattisgarh, Mizoram, Rajasthan, and Telangana

Introduction


Launched in 2015 by the Centre for Education Innovation and Action Research at the Tata Institute of Social Sciences (TISS) and its partners, CLIx is a technology-enabled open education initiative at scale for high school students. It offers interactive resources for students in communicative English, Mathematics, Science, and Digital Literacy. The program includes TPD for secondary school teachers available through modular MOOCs and online communities of practice (CoPs).

The CLIx MOOCs offer a broad spectrum of topics such as the pedagogy of teaching Languages, Mathematics, and Science; teacher mentoring; and ICT in education.

Key features of the CLIx TPD model


  • Teachers use their own digital devices to access the CLIx MOOCs on TISSx on the Open edX platform (https://www.tissx.tiss.edu/). Over 99% of CLIx teachers had access to mobile phones but access to tablets, desktop computers or laptops was more limited. The availability of a mobile version of TISSx contributed to enhancing teachers’ engagement with the courses and their ability to complete coursework.
  • Most courses are in English while others are in Hindi. At the end of each MOOC, successful participants are awarded a certificate of completion.
  • The learning tasks involved reading documents, watching instructional videos, taking quizzes, completing individual projects, and giving feedback to peers’ assignments in the discussion forum.
  • Continuous professional learner support and motivation was through online CoPs on Telegram, either subject- or district-based, supported by Field Resource Coordinators (FRCs). Teachers also received support from FRCs on school visits and by phone.
  • Prior to starting their first MOOC, teachers were encouraged to attend face-to-face workshops conducted in training centers. Technologists were also available to answer queries related directly to technology use.

Evaluations revealed that there is considerable diversity in uptake among teachers across the four states, with the technology infrastructure being a limiting factor in the CLIx model’s further expansion. Other barriers include time constraints, the culture of reading, language, and slight gender biases in the subjects. However, the endline survey indicated that over 75% of CLIx teachers benefited from interactions in the Telegram-based CoP.

CLIx TPD Model



CLIx TPD Model
Connected Learning Initiative (CLIx)

Sources

 

Connected Learning Initiative. (2020). Making edtech work for secondary school students & their teachers: A report of research findings from CLIx phase I. Tata Institute of Social Sciences.

Tata Institute of Social Sciences. (n.d.). FAQs.

Tata Institute of Social Sciences. (2021). The role of ICT in education.

Profile

11
Tu Clase, Tu País (TCTP)

location

Latin America (Chile; various)

years of implementation

2012 to present

funder/s

Respective country governments

Implementer/s

Tu Clase, Tu País • Government/Ministries of Education

scale

As part of public policies: Chile, Argentina, Uruguay, and Colombia • In partnership with local organizations: Dominican Republic, Venezuela, and Brazil

Introduction


TCTP is a civil society organization that offers TPD to primary and secondary school teachers through online and blended learning courses. It works with country partners who contextualize the TCTP model (program content, support, and platform) to meet local needs. This working model is based on five principles:

  • Personalization and teacher agency
  • Strengthening of peer work and professional learning communities (PLCs)
  • Focus on classroom practice
  • Professional development as an ongoing process
  • Professionalization of teacher knowledge and competencies

Key features of the TCTP model


  • The TCTP blended course design favors online courses of 30 hours composed of micro-courses of 2-4 hours of work. These are complemented by 8-24 hours of face-to-face sessions with a focus on educational practice and reflection.
  • The quality and production standards for courses have a strong focus on educational practice to accompany teachers in the transition from information assimilation to pedagogical action and skills development.
  • The core platform is designed to be accessed from any internet-enabled device. However, teachers still report some connectivity issues and a minority of mainly older teachers are unconfident ICT users.
  • Tutors are a central part of the project design. They are assigned in a ratio of one tutor to 30 teachers. Tutors are peer teachers especially prepared for their role through a certified training program.
  • The TCTP platform includes tools for the creation and publication of a wide range of course offerings that include rich multimedia and interactive material: quizzes, self-assessments, surveys, assignments, video assignments, forums, rubrics, and grading schemes.
  • A personalized digital portfolio is provided for each teacher, allowing the recording of personal reflections, digital resources in any format, and options for sharing resources with other users both on and off the platform.
  • Formative assessment is done through “micro practices” — exercises in the authentic context of the teacher’s classroom — which are documented in the teacher’s digital portfolio. Teachers receive feedback on these from tutors. Teachers also do co assessment exercises and self-assessments.

TCTP often works with ministries of education, which means that teachers access the TPD free-of-charge. In addition, there are often incentives for teachers to participate such as time allocation and points towards promotion.

TCTP courses have an average completion rate of 82%. According to the platform's satisfaction surveys, over 96% of participants are  satisfied or very satisfied with the programs, over 92% would recommend it, and over 95% would take a similar course again.

TCTP Model



TCTP Model
Tu Clase, Tu País (TCTP)

Sources

 

Tu Clase, Tu País. (n.d.). Formacion docente [Teacher formation].

Tu Clase, Tu País. (n.d.) About us.

Tu Clase, Tu País. (2020, June 18). UNESCO - Tu Clase, Tu País.

Profile

12
UNESCO Mobile Project in Nigeria and Pakistan

location

Asia (Pakistan) • Sub-Saharan Africa (Nigeria)

years of implementation

2012 to 2014

funder/s

UNESCO

Implementer/s

UNESCO

scale

50 teachers in 50 primary schools in the Federal Capital Territory of Nigeria • 150 teachers in 75 schools in four areas of Pakistan

Introduction


In seeking to improve teacher quality in low-resource environments, UNESCO piloted the use of mobile technologies in national TPD systems in order to make TPD available to primary school teachers who had limited access to professional development.

The projects (in Nigeria, Mexico, Pakistan, and Senegal) sought to address the issue of low teaching quality characteristic in many low-income countries particularly in Sub-Saharan Africa. The aim was to demonstrate that the use of mobile phones for TPD was scalable and sustainable in very low-resource contexts.

The project in Nigeria aimed to develop the pedagogical practices of primary school English Language teachers to improve student outcomes in English language and literacy. On the other hand, the project in Pakistan aimed to improve the knowledge and pedagogical practices of female Early Childhood Education teachers working in rural areas.

Key features of the UNESCO Mobile Project model in Nigeria


  • Participating teachers received training at the outset of the project, during which they were given Nokia mobile phones with pre-paid SIM cards and taught how to access and navigate the mobile learning service. Data costs were minimal and did not exceed USD 1 a month.
  • The content was delivered through short daily messages of 50-100 words with an image sent to participants over a 52-week period. It was designed to cover content relating to the British Council’s 30-hour Certificate in Primary English Language Teaching course.
  • The teachers were divided into five groups, each overseen by a Teacher Trainer who provided ongoing support. The groups met regularly to discuss implementation of the pedagogical advice and create a professional learning community (PLC).

Key features of the UNESCO Mobile Project model in Pakistan


  • Participating teachers were given a free Nokia mobile phone and a SIM card with six months of credits for internet access, texting, and voice calls, which they used to interact with each other and ask questions. As in Nigeria, content was delivered through short daily messages.
  • Teachers each received three days of training on how to use the mobile phones and access the TPD content.
  • An Early Childhood Education professional development manual was developed for use on mobile phones with small screens based on existing learning materials for the National Curriculum for Early Childhood Education. This was accompanied by videos and a Facebook group for teachers to form online communities of practice (CoPs) and for communications between teachers, the project team, and stakeholders.

Participant feedback from the project in Nigeria was positive: it had reportedly improved their English language skills and substantially increased their use of ICT for teaching purposes. The feedback from participants of the project in Pakistan was also largely positive, with teachers reporting improved pedagogical and technical skills and changes in their teaching practice, including greater use of activity-based learning. Both projects reported the creation of CoPs; improved relationships with other teachers, parents, and pupils; and greater knowledge-sharing among colleagues. Student learning outcomes also improved but at a lower rate than expected.

UNESCO Mobile Project Models



UNESCO Mobile Project Models
UNESCO Mobile Project in Nigeria and Pakistan

Sources

 

Miao, F., West, M., Hyo-Jeong, S., & Toh, Y. (2017). Supporting teachers with mobile technology: Lessons drawn from UNESCO projects in Mexico, Nigeria, Senegal and Pakistan. United Nations Educational, Scientific and Cultural Organization.

McAleavy, T., Hall-Chen, A., Horrocks, S., & Riggall. A. (2018). Technology supported professional development for teachers: Lessons from developing countries. Education Development Trust.